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Settings & integrations

Intermediate

Manage your subscription and billing

Change your plan, adjust truck seats, update your card in the Stripe customer portal, and see how the free trial converts.

3 min read

Numeo One bills per truck through Stripe. Once you're subscribed, you manage the whole thing yourself — plan, truck count, payment method, and past invoices — from the Stripe customer portal. No email back-and-forth to change a plan.

Manage everything in the Stripe portal

Your subscription is handled in the Stripe customer portal. From there you can:

  • Update your card or payment method.
  • Change your plan — switch between Basic and Pro yourself. Enterprise is custom, so talk to us to move onto it.
  • Adjust your truck count — add or remove seats as your fleet changes.
  • View past invoices and receipts.

Billing is per truck, so your bill scales with the number of trucks you're running.

How the free trial converts

New accounts can start on a free trial with "Get Started free". When the trial ends:

  • If a payment method is on file, the subscription starts and you're billed for your plan and truck count.
  • If there's no payment method on file, the subscription cancels on its own — no surprise charge.

So you can try Numeo One without committing a card, and nothing bills you silently.

Change your truck count

Because pricing is per truck, adjusting seats is how your bill tracks your fleet. Add trucks when you grow; drop them when equipment leaves. Seat changes are made in the portal and reflected on your next invoice.

Good to know

  • For what each plan includes and the per-truck prices, see Plans, billing, and integrations and the pricing page.
  • Not sure which plan fits your fleet? Choose "Book a Demo".
  • Running a larger fleet (100+ trucks)? Enterprise is custom — talk to us.

Need a hand? Email support@numeo.ai or use the in-app Help option.

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