A broker email that won't leave usually traces to one of three things: the send wasn't confirmed, your mailbox needs reconnecting, or you've hit your plan's daily cap. Check them in that order.
Confirm the send
Before Spot transmits, it shows a confirm modal — what you see there is exactly what gets sent. If you closed it without confirming, the email didn't go. Recompose and confirm. See Email a broker.
Reconnect your mailbox
Spot sends through your connected mailbox, which needs send permission. If that connection drops, sends stall. Reconnect your mailbox and try again — see Connect your email to send.
Check your daily email cap
On the Free plan, broker emails have a daily allowance. If you've reached it, sends pause until the next day. Upgrading lifts the cap — see Plans and limits.
Good to know
- Sending from the wrong inbox? If you run multiple mailboxes, check the Search Email selector picked the sender you meant. See Send from multiple inboxes.
- Your signature is attached to every sent broker email. If it looks off, fix it once in the signature editor.
Need a hand? Email support@numeo.ai or use the Help button in the side panel.