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Connect your loadboards and email

Connect the load-board sources AI Hub searches and a sending mailbox, plus the per-source city rules and how to reconnect.

3 min read

Before AI Hub can search or send, it needs two things connected: at least one load-board source to search, and a mailbox to send broker email from. Here's how each one works and what to do when a connection drops.

Connect a source

Sources are the boards AI Hub searches. DAT is selected by default, and you need at least one connected source on a search. If nothing is selected, the board tells you:

Select at least one connected source to search.

Pick your sources per tab, then run the search.

Per-source city and state rules

Not every source can do a broad search. This is enforced as you build the search, so it's worth knowing up front:

  • Only DAT supports multi-state and zone searches. If you search by state or zone, DAT is the source that returns results.
  • Other sources need a specific origin city. These require a city and return nothing on a state-only search: SPOT, RXO, Emerge, Mode, and Arrive.

Hover a disabled source and you'll see why:

Only DAT supports multi-state / zone searches. Enter a specific city to include this source.

This source requires a specific origin city — state-only searches return no results.

The short version: searching a whole state or zone? That's DAT. Add a specific origin city to bring the other sources in.

Connect a sending mailbox

Working a broker thread — and sending the Book It email — needs a connected mailbox. Each tab sends from its own sender email, so the outreach and booking emails on that tab go out from the address you set for it.

Reconnect a source or mailbox

Connection health shows in a status banner and badge on the search sources. If a source or mailbox stops working, you'll see it flagged there — reconnect it from the banner and you're back in business.

Next

Need a hand? Email support@numeo.ai, or use Report a problem in the app.

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