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Trust & safety

Intermediate

Blacklist and blocking brokers

Block a broker to keep their loads out of your searches by MC — including on autonomous runs — and what blocking does and doesn't do.

2 min read

You can block a broker outright. Once blocked, your searches can exclude that broker by MC number, so their loads stop showing up — including on autonomous runs.

Block a broker

  • Use the block action on a broker to add them to your blacklist.
  • Once blocked, searches can exclude that broker by MC number.

What blocking does

  • Their loads are excluded from your search results by MC.
  • Because the exclusion travels with your search, it applies on autonomous runs too, not just manual searches.

What blocking doesn't do

  • Blocking filters your funnel; it isn't a fraud verdict on the broker or a send-time refusal. It keeps their loads off your board — the approval gate still handles what actually gets sent.
  • Brokers are matched by MC number. A broker with no MC on file can't be excluded by MC.

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