The board shows six simple buckets, but underneath sit 20-plus raw states. This is the full map — which backend state lands in which bucket, what shows a spinner instead, and the filter chips — for when you want the detail behind reading load statuses.
The buckets, in short
Every load rolls up into five buckets plus Booked:
Open · Engaging · Ready to Book · Attention · Out — and Booked once a broker confirms.
Backend state → bucket
Each raw state maps to exactly one bucket:
| Bucket | Backend states that roll into it |
|---|---|
| Open | recommended, matched, potential |
| Engaging | emailed, negotiating |
| Ready to Book | ready_to_book, booked |
| Attention | called, attention, attention_needed, processing_failed, ready_to_negotiate |
| Out | duplicate, not_matched, voicemail, load_cancelled, rejected |
A couple of things worth knowing:
- Booked is its own moment. A load only turns Booked — and moves to your Booking History — after the broker confirms. Until then, a load you've committed with Book It sits in Engaging (status
emailed, waiting on broker confirmation) while you wait on that reply. - "Covered" lives in Out. When a broker says a load is gone, it lands as
load_cancelledand shows in Out. There is no "Covered" button — the action you take to commit is Book It. - A missed call is a real state.
voicemailis its own status and rolls into Out.
What shows a spinner
Two states aren't buckets yet — they're a load still settling:
processingranking
Both render as a spinner until the load lands in one of the buckets above.
The filter chips
Status chips narrow the board to one bucket at a time, in this fixed order:
Open · Engaging · Ready to Book · Attention · Out
Tap Attention to clear anything waiting on you, or Ready to Book to work your commits.
Related
- Reading load statuses — the plain-language version.
- How AI Hub ranks loads — what orders the loads inside Open.
- Book It and the booking flow — how a load gets from Ready to Book to Booked.
Need a hand? Email support@numeo.ai, or use Report a problem in the app.