When you ask the chat for something bigger than a quick answer, it doesn't just reply — it plans the work, then runs the tools to do it. This is what's happening behind Ask Numeo AI, and why you can watch it work instead of waiting on a black box.
It plans, then works
For a multi-step ask — "find the best-paying reefers out of Dallas and hide anything under $2 a mile" — the planning agent breaks the job into steps and works through them: run the search, score the results, pull the market context, then filter. It lays out the plan first rather than guessing the whole thing in one shot.
What you see it do
As it works, the chat shows its steps so you can follow along:
- A thinking block — its reasoning as it decides what to do next.
- A to-do list — the steps it laid out, checked off as it finishes each one.
- An activity stream — each action as it happens, in order.
- Tool-call cards — the individual tools it runs, like a search or a scoring pass, shown as they run.
If something looks off, you can see exactly which step to question.
It assists — you decide
The planning agent handles the busywork of getting to an answer. Anything outward-facing — emailing a broker, committing a load — still routes through you. It drafts, surfaces, and lines things up; you approve. See what stays in your control and approvals and human-in-the-loop.
Good to know
- Same approach, different surfaces. The planning agent backs the web chat, and the same kind of planning agent powers mobile AI Dispatch. The Ask Numeo AI panel on the DAT board is a lighter, board-focused build of the same idea.
- It runs on a fast model by default, so multi-step work comes back quickly.
Need a hand? Email support@numeo.ai, or use Report a problem in the app.