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Account, plans & billing

Beginner

Manage your subscription

Upgrade, change, or cancel your plan through the secure Stripe checkout and Customer Portal.

3 min read

You manage your plan through a secure Stripe page on the web — upgrading, changing, and canceling all happen there. The app hands you off to it and picks up automatically once you're done. Here's how each step works.

Upgrade or change your plan

  1. Go to your Profile and open Subscription / Manage Plan.
  2. Choose the plan you want. The app opens a secure page on numeo.ai — you'll see the note "Plan changes are completed securely on numeo.ai".
  3. Pay on the Stripe-hosted page with Apple Pay, Google Pay, or a card.
  4. Your plan updates on its own once payment clears — no need to re-enter anything in the app.

If a payment doesn't go through, you'll see "Payment failed" — check your card details and try again.

Screenshot

Managing your plan from Profile in the Numeo App

A product screenshot will be added here.

Cancel or update your card

To cancel, swap your card, or grab an invoice, open the Stripe Customer Portal from your subscription settings. It's the same secure Stripe surface — you can downgrade, cancel, or update your payment method there, and your account reflects the change automatically.

Good to know

  • No app-store billing — Numeo doesn't charge through the App Store or Google Play. Everything runs through Stripe on the web.
  • Prices aren't shown in the app — see the pricing page for current costs, then complete the change on the secure Stripe page.
  • On Android you may be able to switch plans in place using your card on file; on iPhone the change happens on the web page.
  • Not sure what to pick? Compare limits and features in Plans and daily limits.

Need a hand? Email support@numeo.ai.

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