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AI Dispatch

Intermediate

AI Dispatch modes — Manual and Supervised

Choose how much AI Dispatch prepares for you while keeping booking decisions under dispatcher control.

3 min read

AI Dispatch has a mode setting that decides how much the agent prepares before it checks with you. It runs from "only answer what I ask" to "gather the details and prepare the next action." You pick the level of assistance, and you can change it any time.

Screenshot

Choosing an AI Dispatch mode

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The three modes

  • Manual — "AI only does what you ask." Numeo searches and answers, but takes no action on its own. Best when you want to review everything before anything happens.
  • Supervised — "AI gathers missing load info automatically." It fills the gaps for you — pulling load details and market rate — so each load is decision-ready when it reaches you. You still make the calls. Booking commitments remain under dispatcher control. Manual is for reviewing each step; Supervised gathers load details, market context, and email drafts before you approve the next action.

Good to know

  • Start narrow, widen later. Many dispatchers begin in Manual or Supervised and expand their rules as they learn the workflow.
  • You still hold the wheel. The app surfaces what the agent prepared, and a fraud check runs before any broker email goes out.

Next steps

Need help? Email support@numeo.ai or use the in-app Help option.

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