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Account, plans & billing

Intermediate

Manage your profile and account

Edit your details, company and truck info, email connection and signature, and delete your account — all from the Profile hub.

3 min read

Your Profile is the home base for your account — who you are, your truck and company details, the email your broker messages go out from, your plan, and the switches for language and devices. Here's what lives there and when you'd reach for each one.

Screenshot

The Profile hub in the Numeo App

A product screenshot will be added here.

Edit your details

Open Profile and tap Edit Profile to update your name and contact info. This is also where you keep your phone and MC / DOT current — brokers need those to respond to your bids, so it's worth double-checking they're right. If the app ever blocks you from searching with "Add your phone & MC/DOT to search loads", this is where you fix it. See Add your phone and MC/DOT.

Company and truck info

Keep your Company and Truck details up to date from Profile. Accurate equipment and company info helps Numeo recommend loads that actually fit what you run.

Email connection and signature

Two email settings live in Profile:

  • Email Connection — connect the mailbox Numeo sends broker emails from. Without a connected email, the app can't send messages to brokers on your behalf. Full walkthrough in Set up your mailbox and email brokers.
  • Email Signature — set the signature that goes on the bottom of your outgoing broker emails so every message looks consistent.

Your plan

Subscription / Manage Plan in Profile is where you upgrade, change, or cancel. Plan changes happen on a secure Stripe page on the web — see Manage your subscription. For what each tier includes, see Plans and daily limits.

Desktop and devices

From Profile you can tap "Sign in to Desktop" to scan a QR code and open Numeo on your computer, and open "My Devices" to review or remove linked devices. See Sign in on desktop and manage devices.

Language

Change the app language under Profile using "Change Language" / "Select Language". Numeo supports seven languages — see Change the app language.

Delete your account

If you ever need to close your account, use Delete Account in Profile. This removes your account, so only do it if you're sure. If you're leaving because something isn't working, email us first — we may be able to help.

Need a hand? Email support@numeo.ai.

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