DAT has three requirements the other sources don't. If DAT isn't returning loads, it's almost always one of them missing. Check them in this order.
1. Are you on Ultra?
DAT is an Ultra-gated source. On a lower plan, selecting DAT opens an upgrade prompt instead of adding the source. See plans, limits, and the company filter and the pricing page for what Ultra includes.
2. Is the extension installed?
DAT is extension-only — it won't run without the Numeo Chrome extension. If it's missing, Load Hub prompts you to install it first. See install the Numeo extension.
3. Are you logged in at one.dat.com?
DAT runs against your own DAT login. When you turn DAT on, Load Hub shows "Before searching DAT" — "Make sure you're ready in 2 steps":
- "Open one.dat.com in your browser." Use the "Open DAT One" button.
- "Make sure you're logged in to your DAT account."
Then choose "I'm already logged in." On each search, the extension opens one.dat.com in a background tab, uses your login, and streams matching loads back into your table.
Still empty?
- If your DAT session logged out, sign back in at one.dat.com and search again — a dropped DAT session is the most common cause.
- If the source pill turned amber, reconnect it — see a source expired or won't connect.
- Full setup walkthrough: search DAT loads.
Need a hand? Email support@numeo.ai or use the in-app Help option.