Customer Success Specialist
Numeo AI is redefining US logistics. We're looking for an ownership-minded Customer Success Specialist to own customer relationships, solve problems fast, and turn feedback into product improvements.
Careers / Customer Success
About Numeo
Numeo builds AI agents for the American trucking industry. Our products help carriers find loads, negotiate rates, manage documents, and automate daily dispatch operations.
We work with thousands of trucking companies across the U.S. — from owner-operators to mid-size fleets. Our team ships fast, iterates constantly, and builds products that operators rely on every day.
About the role
Numeo AI builds technology that helps dispatchers and carriers work faster — and we're growing quickly. This role isn't for job-seekers. It's for people who want to own outcomes and say: "I built this."
What you'll do
- Own customer onboarding, relationships, and retention
- Troubleshoot issues and coordinate fixes with developers
- Track bug reports, feature requests, and resolutions
- Test fixes and build a useful customer FAQ
- Turn customer feedback into product improvements
What we're looking for
- Experience in US freight and trucking or a customer-facing role (customer success, support, sales, or account management)
- Strong English and customer communication skills
- Excellent organization, follow-through, and reliability
- Customer-first mindset with real ownership
The deal
- 10–12 hours/day — we're building something massive
- On-site in our Tashkent office
- Competitive compensation based on impact
- Rapid growth opportunities as we scale
- Work with ambitious builders
Compensation
Competitive compensation based on impact
Apply now.
Tell us why you'd be a good fit for the Customer Success Specialist role.
Not the right fit?
Check out our other open positions or send us your CV directly.